Shipping policy

Thank you for shopping with Craftpur. We are committed to delivering your wooden keyholders safely and on time.

Order Processing Time
All orders are processed within 1–3 business days after the order is confirmed. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time
Once the order is shipped, delivery usually takes 4–7 business days depending on your location within India.

Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing the purchase.

Order Tracking
After your order is shipped, you will receive a tracking number via email or SMS so you can track your shipment.

Shipping Delays
Delivery times may be affected due to courier delays, weather conditions, or public holidays. Craftpur is not responsible for delays caused by courier companies.

Incorrect Address
Customers are responsible for providing the correct shipping address. Craftpur will not be responsible for orders delivered to an incorrect address provided by the customer.

Damaged Package
If you receive a damaged product, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us
If you have any questions about shipping, please contact us at:
Email: craftpurhandicrafts@gmail.com or contact us at 50-A, Krishna Kripa Vihar, Sirsi Road, Bhankrota, Jaipur, RJ, 302026, IN